Contact and Guidlines

1. Custom Design Submissions

We welcome fully custom designs! Here's how to get started:

• File types we accept: PNG, JPG, PDF,SVF (high-resolution preferred).
• Design size/placement: We'll work with you to finalize sizing and placement.
• Proof approval: Once we receive your design, we'll send you a digital proof for review. Your approval is required before production begins.

2. Order Turnaround Time

Production times vary based on design complexity and order size. At this time, we do not guarantee specific turnaround times, but we'll keep you informed every step of the way.

3. Design Guidelines

To ensure the best quality, please keep in mind:

• Avoid low-resolution or blurry images.
• Let us know if you need help cleaning up or adjusting your design.

4. Payments

• Full payments are required before production begins.
• We accept Apple pay, MasterCard/VISA, American Express, Apple Pay, and Venmo.

5. Returns & Exchanges

Because our products are custom-made, we do not accept returns or exchanges unless:

• The item can be reasonably resold (e.g., it does not have personalized names or one-of-a-kind graphics).
• The item arrives damaged or significantly different from the approved design.

Please inspect your order upon arrival and contact us within 3 days if there is an issue.

6. Product Care

To keep your custom items looking their best:

• Clothing: Wash inside out, cold water, gently cycle. Hang dry or tumble dry low.
• Hats: Spot clean only.